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Current release notes

2.4.12 (11 November 2024)

This release introduces the ability for organisations to change business types and includes minor fixes.

Added - Organisation Business Type

Organisations can now change their business type from within the Portal.

Fixed - Expired Bundle Dates

Resolved an issue where the start and expiry dates were incorrect on some bundles.

Fixed - eSIM Location

Resolved an issue where certain eSIMs were unable to return location data.

2.4.11 (06 November 2024)

A minor update, fixing a couple of small issues.

Fixed - Expired Unlimited Bundle Dates

Resolved an issue where the expiry date was incorrect on some unlimited bundles.

Fixed - Unable to Revoke

Resolved an issue where some bundles weren’t able to be revoked.

2.4.10 (28 October 2024)

A minor update, related to platform stability.

2.4.9 (23 October 2024)

A minor update, related to platform stability.

2.4.8 (16 October 2024)

A minor update, fixing a couple of small issues.

Fixed - Dashboard not loading

Resolved an issue that caused the dashboard on Portal to not load correctly

2.4.7 (15 October 2024)

A minor update, fixing a couple of small issues.

Fixed - Unlimited Bundle Expiry Date

Resolved an issue that caused some Unlimited Bundles to display incorrect expiry dates

Fixed - eSIM Location

Resolved an issue where certain eSIMs were unable to return location data.

2.4.6 (1 October 2024)

A minor update, fixing a couple of small issues.

Fixed - SMS Encoding issue

Resolved an issue with SMS Encoding with an upstream provider which prevented Unicode characters displaying correctly. Unicode characters now display correctly on all devices.

2.4.5 (18 September 2024)

A minor update, fixing a couple of small issues.

Fixed - Country codes at sign-up

A small number of unsupported country codes have been removed from the sign-up form. For those signing up from these territories, we suggest the following alternatives:

  • Country code UM substitute US
  • For EH, BQ, CW and SX, substitute NL
Fixed - Revoke bundle from queue

An issue stopping some queued bundles from refunding correctly when revoked has been fixed.

2.4.4 (17 September 2024)

This release introduces two new communication channels for a smoother user experience. Organisations can now set daily spend alerts to help monitor account usage, and Apple Quick Install URLs have been made readily accessible for both API and Portal users.

Added - Technical and commercial email notification channels

Organisations can now specify email contacts for both Commercial and Technical email updates from within the Portal.

This means that you can ensure your developer team receive notifications of API changes, planned maintenance and other updates.

Meanwhile, your commercial team will receive emails whenever:

  • a new monthly account statement is available
  • when you top up your balance
  • a new rate sheet has been released

Setting company notifications

As shown below, you can find the new Company Notifications option accessible from the sidebar of your Portal account. Here you can add relevant contacts to each notification category.

notifications.png

Added - Daily spend limit alerts

To help detect and prevent fraudulent or accidental overspend, organisations can now set a daily spend notification limit for your account.

You can set this value in the Portal by going to: Billing > Organisation Spend Alert Threshold.

When your limit is reached, you’ll receive an email alert. Your users will continue being able to buy and use eSIMs as normal, unless you decide to take action based on this alert.

Threshold.png

Added - Download Apple Quick Install URL via Portal and API

From the /esims/assignments endpoint

There is now an additional ‘appleInstallUrl’ field in the request. When this is supplied, the returned CSV file includes Apple Install URLs for each eSIM in the specified order.

From the Portal

From Buy Data Bundles > Order History your CSV download option here will now contain an Apple Quick Install URL for each item in the given order.

history.png

For specific eSIMs

From the eSIM Details screen, choose an eSIM and you’ll see a new option to copy the Apple Quick Install URL to your clipboard.

AppleURL.png

Fixed - esim/assignments for multiple orders

An issue preventing the esim/assignments endpoint from returning details for more than one order has been fixed. You can now specify multiple order numbers when calling this endpoint.

Fixed - /esims/{iccid}/bundles/{name} 500 error

When querying the status of a Bundle via /esims/{iccid}/bundles/{name} some eSIMs were returning a 500 error if their status was expired. This has now been fixed.

Fixed - Portal revoke for some queued bundles

All queued bundles can now be revoked via the SIM Management panel of the Portal.

revoke.png

2.4.3 (4 September 2024)

This release brings improved performance and reliability, notably for ‘First attachment’, and ‘Location update’ event notifications.

Fixed - First attachment notifications

An issue which prevented some eSIMs from providing ‘first attachment’ notifications when a new Bundle is installed. First attachment events will now be correctly reported for all eSIMs.

Fixed - eSIM country change notifications

A bug which stopped some eSIMs reporting arrival in a new country has been fixed. The Location Update notification now functions as expected for all eSIMs.

2.4.2 (6 August 2024)

This release is focused on bug fixes.

Fixed - Multiple bundle revoke via the Portal

It’s now possible to revoke a bundle or bundles from a eSIM which has more than one bundle of the same type held in a queue.

Fixed - bundle clearing

Some bundles were getting stuck in ‘active’ state once used. These are now clearing as expected.

2.4.1 (17 July 2024)

This release introduces more practical credit card Top-up limits and improved in-Portal notifications.

Added - Top up limits

When topping up your account balance by credit card in the Portal, the new limits are:

  • Minimum top-up: $1000
  • Maximum top-up $5000

Anyone wishing to top up higher amounts should contact your customer success manager to set up a direct billing arrangement.

Added - Portal notifications

Helping to stay up to date with the latest and most important updates, we now have a notification system built into the Dashboard.

2.4.0 (17 July 2024)

A major up date, with a focus on performance and usability.

Added - API Call Rate limiting

A rate limit per account of 10 Transactions Per Second (TPS) has been set. This total covers all API endpoints but has been deliberately set to a generous figure so that all reasonable use should be comfortably handled.

Added - new endpoint: Bundle compatibility checking
/esims/{iccid}/compatible/{bundle}

A new endpoint has been added to the API which allows you to verify that any bundle is compatible with any eSIM, simply by supplying the ICCID and Bundle name.

A 200 response indicates that the eSIM and bundle are compatible.

A 40x response indicates incompatibility.